How your internal culture influences your customers, & what you can do about it

How your internal culture influences your customers, & what you can do about it

Internal culture is about your company's brand as an employer, and external culture is about your customers. For better or worse, cultures will bloom and grow organically, whether or not you devote any effort towards it. Shaping these cultures with purpose requires a heightened sensitivity and understanding of human psychology, behavior, and incentives.

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